Customer Acquisition and Retention in SaaS: Growing Your User Base and Preventing Churn

In the competitive landscape of Software-as-a-Service (SaaS), building a sustainable business hinges on two fundamental pillars: acquiring new users and retaining existing ones. While attracting fresh prospects fuels initial growth, retaining satisfied customers fosters long-term stability and profitability. Striking a balance between these two seemingly disparate goals is the holy grail for any SaaS company. […]

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